At Kaam Bht LLC, customer satisfaction is our top priority. We strive to provide professional, reliable, and high-quality cleaning services. Please review our Return & Refund Policy below.
Service Refunds
If you are not completely satisfied with the cleaning service you received, please contact us within 24 hours of your appointment. We will review your concerns and, if appropriate, arrange a re-clean of the affected areas at no additional cost.
Refunds are considered on a case-by-case basis and are not guaranteed.
Cancellations
Appointments may be canceled or rescheduled by contacting us at least 24 hours before the scheduled service.
Late cancellations or missed appointments may be subject to a cancellation fee.
Non-Refundable Services
Refunds will not be issued for:
- Services completed to the agreed scope of work.
- Customer dissatisfaction reported after 24 hours.
- Areas that were inaccessible during the appointment.
- Pre-existing stains, damage, or conditions that cannot be removed through standard cleaning.
- Additional services not included in the original booking.
Rescheduling
If you need to change your appointment, please contact us as early as possible. We will do our best to accommodate your preferred date and time based on availability.
Payment Disputes
If you believe there has been an error with your payment, please contact our customer support team immediately so we can investigate and resolve the issue promptly.
Refund Processing
If a refund is approved, it will be processed using the original payment method. Processing times may vary depending on your bank or payment provider.
Contact Us
If you have any questions regarding this Return & Refund Policy, please contact us:
Kaam Bht LLC
Address:
3220 Elm Street
Anniston, Alabama 32201
Email:
support@susanspurlling675
Phone:
+1 (628) 306-4872